🤯Troubleshooting

Issues can happen - but don’t worry: Check out if one of the cases below fit to your problem. If you still need help, just write us a message on Telegram.

"I cannot setup the bot"

Verify slow mode is not on, verify other bots are not deleting BIG SIGNALS and verify BIG SIGNALS has rights to post. If you still facing issues, “block and delete” the BIG SIGNALS Bot inside your Telegram Chat (Menu at the top right) and connect again.

"I don’t receive signals"

It can sometimes take a while for the first signals to appear. Our different technical analysis algorithms work with historical chart and trading information, the more the better. If your token has just been launched - give BIG SIGNALS a few hours. Be aware: If your token is rarely traded, do not expect frequent signals.

"My token isn’t found by your search"

Make sure the chain your token is deployed on is supported by BIG SIGNALS. You can view the supported chains here on the Features page. Be aware: If your token was recently introduced, please note that it may take a few minutes for the token to appear in our database.